Return Policy

Except for any products designated on this Site as non-returnable, we will accept a return of unopened, sealed products for a refund of your purchase price, less the original shipping and handling costs, provided such return is made within thirty (30) days of delivery and provided such products are returned in their original unopened, sealed condition. To return products, you must call (720) 925-9446 or email our Returns Department at to initiate the return and to generate your pre-paid shipping label. You will not transmit any worms or viruses or any code of a destructive nature when emailing us for any reason or when otherwise using this Site.


After your return request is received, Kind Spectrum will pay for the shipping and handling charges on returned items, but only if you use the return-shipping label we provide to you. Refunds are processed within approximately five (5) business days of our receipt of your merchandise. Your refund will be credited back to the same payment method used to make the original purchase on this Site. WE OFFER NO REFUNDS ON ANY PRODUCTS DESIGNATED ON THIS SITE AS NON-RETURNABLE.